About Us
Calm Expertise. Genuine Impartiality.
Encompass Dispute Resolution was founded on a simple belief: that most disputes can be resolved without the adversarial cost and stress of litigation — when guided by the right people.
Purpose
Our Mission
We exist to make fair, effective dispute resolution accessible to businesses and individuals alike. We bring no agenda, no bias, and no stake in the outcome — only a commitment to helping all parties reach a resolution that works.
Impartiality
We serve all parties equally. Our practitioners have no interest in any particular outcome — only in a fair and workable resolution.
Confidentiality
Everything discussed in our process remains strictly private. Confidentiality is not just a policy — it is the foundation of trust.
Integrity
We operate with complete transparency about our process, our fees, and our limitations. No surprises, no hidden agendas.
Accessibility
Dispute resolution should not be reserved for those with the deepest pockets. We offer cost-effective pathways for businesses and individuals of all sizes.
Party-led outcomes
We facilitate — parties decide. The resolution belongs to the people in the room, not to us.
Interest-based dialogue
We look beyond stated positions to understand the underlying interests driving each party — often the key to unlocking resolution.
Structured process
Our process is clear, predictable, and professionally managed — reducing anxiety and building confidence in the outcome.
Our Approach
Resolution, Not Victory
Litigation is designed to produce a winner and a loser. Mediation and arbitration are designed to produce a resolution — one that both parties can live with, and that preserves relationships where possible. Our practitioners are trained to create the conditions for genuine dialogue: a safe, structured environment where interests can be explored, positions can soften, and common ground can emerge.
Our Practitioners
Experienced. Accredited. Trusted.
Our team brings decades of combined experience across commercial law, employment, and civil mediation — all fully accredited and committed to the highest professional standards.
K. Nicole Scott
Principal Mediator & Founder
K. Nicole has over 20 years of experience in clinical research project management, dispute resolution, having previously practiced as a global clinical research project manager before founding Encompass. She is an accredited mediator from Cornell University and has successfully mediated civil disputes.
CMC Accredited Mediator · LLB (Hons) · 20+ years experience
James Okafor
Senior Arbitrator & Mediator
James specialises in complex commercial arbitration and workplace dispute resolution. With a background in employment law and organisational psychology, he brings a uniquely human perspective to even the most entrenched disputes.
CEDR Accredited · MSc Organisational Psychology · 15+ years experience
Claire Ashton
Family & Civil Mediator
Claire is a specialist family and civil mediator with a compassionate, person-centred approach. She is trained in trauma-informed practice and has extensive experience helping families and individuals navigate sensitive disputes with dignity.
FMC Accredited · MIAM Qualified · 12+ years experience
Ready to work with us?
A confidential consultation is the first step. There is no obligation, and the first session is complimentary.
Confidential. No obligation. First consultation is complimentary.